Privacy Policy

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Privacy Policy

Last Updated: 3rd December, 2025

At Izyhealthcare, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule therapy sessions, or enroll in certification programs such as CMT and TME training.

By using our website or services, you agree to the practices described in this policy.

1.Information We Collect

a. Personal Information
We may collect personal details you voluntarily provide, such as:

  • Full name
  • Email address
  • Phone number
  • Date of birth (for therapy or training registration)
  • Payment information
  • Emergency contact details
  • Demographic information required for training certification

b. Health Information
For therapy services, we may collect health-related information such as:

  • Reason for seeking therapy
  • Medical or mental health history
  • Insurance information
    This information is protected under privacy laws and kept confidential.

c. Training & Certification Information
For training programs, we may collect:

  • Attendance records
  • State-required identification
  • Completion status
  • Course assessments

d. Automatically Collected Information
When you visit our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Provide therapy and mental health services
  • Process enrollment for CMT/TME training programs
  • Communicate with you about appointments, courses, and updates
  • Process payments and billing
  • Improve website functionality and user experience
  • Maintain records for regulatory or certification requirements
  • Enhance customer support and service quality

We do not sell your personal information.

3. How We Protect Your Information

We use appropriate administrative, technical, and physical safeguards to protect your data.
These include:

  • Secure servers
  • Encrypted communications
  • Limited staff access
  • Compliance with confidentiality and healthcare privacy laws

No system is 100% secure, but we work continuously to maintain the highest level of protection.

4. Sharing Your Information

We may share your information only when necessary and only in limited situations:

a. With Your Consent
For referrals, collaboration with other health providers, or certification requirements.

b. With Third-Party Service Providers
Such as:

  • Payment processors
  • Scheduling platforms
  • Learning management systems
    They are required to protect your data.

c. For Legal or Safety Reasons
We may disclose information if required to comply with:

  • Court orders
  • State or federal regulations
  • Safety concerns involving harm to self or others

d. Certification Authorities
If you enroll in CMT or TME training, some information may be shared with regulatory bodies in DC or Maryland as required by law.

5. Cookies and Tracking Technologies

Our website uses cookies to improve:

  • Navigation
  • User experience
  • Analytics and performance

You can modify your cookie settings in your browser at any time.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion (except where records must be legally retained)
  • Opt out of email communication
  • Restrict certain types of data processing

To request any of these actions, contact us using the information below.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide therapy services
  • Maintain certification records
  • Comply with legal or regulatory obligations
  • Resolve disputes
  • Support legitimate business needs

8. Children's Privacy

We provide therapy for minors only with parental or guardian consent.
We do not knowingly collect data from children under 13 without verified consent.

9. External Links

Our website may contain links to third-party sites.
Izyhealthcare is not responsible for the privacy practices, security, or content of those external websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website after changes signifies your acceptance of the revised policy.

14. Contact Us

If you have questions about these Terms of Service, please contact us:
Izyhealthcare
📧 Email: [email protected]

📞 Phone: (240) 813-0304